How do I place an order?
Add products to your cart and continue to checkout. If online ordering is not available when you try, write to info@milonglobal.com and we will help you.
What do you sell?
Replacement filters and parts for water systems: reverse osmosis filter sets, membranes and tanks, sediment and carbon cartridges, housings, bulk filter media, fittings, valves and small parts.
Where does product information come from?
Names, descriptions, images and specifications are supplied by manufacturers and suppliers and can change. The packaging and instructions that come with the product are the final word.
Where do orders ship from?
Our warehouse in Orlando, Florida.
How is payment handled?
Payments are processed by Stripe. Card details are entered into Stripe's secure fields and we never see your full card number.
How do I find a specific product?
Use the search box in the header, browse by category, and narrow the list with the price filter on the shop page.
Can you tell me what is in my water or which filter I need?
We cannot test or assess your water. Your local water utility can tell you about the water it supplies, and a certified laboratory can test a sample. When you choose a filter, check the performance data sheet for what the exact model is tested for, and follow the manufacturer's instructions.
How do I know a replacement cartridge fits my system?
Each cartridge page lists what it is for. Compare it with the model of your system, and write to us before ordering if you are unsure.
How do I report a problem with an order?
Email info@milonglobal.com with your order number and a short description, and include photos if an item arrived damaged. We will reply with next steps.
How do I contact you?
Use the contact form or email info@milonglobal.com. Please do not send packages to our warehouse address without contacting us first.
Did not find your answer? Send us a message.